At Hike in Hills, we understand that plans can change, and we want to make your experience with us as flexible and enjoyable as possible. Therefore, we have crafted a refund policy that prioritizes your convenience and satisfaction.
No Cancellation Fee:
We believe in providing our customers with the utmost flexibility. Hence, we do not charge any cancellation fees for tour package cancellations.
Refund Process:
If you wish to cancel your tour package, please inform us as soon as possible. Refunds will be processed promptly. The refund amount will be the total cost of the tour package, excluding any non-refundable expenses incurred by our agency for services already booked on your behalf.
Cancellation Notification:
Kindly notify us of your cancellation through our official communication channels, including email or phone. Providing us with timely information will help us expedite the refund process.
Refund Timeframe:
Refunds will be processed within [Specify Number of Days] working days from the date of cancellation confirmation. The actual time it takes for the funds to reflect in your account may vary depending on your payment method and financial institution.
Non-Refundable Expenses:
While we do not charge cancellation fees, please note that certain expenses incurred by our agency on non-refundable services (such as permits, accommodation, transportation, etc.) will be deducted from the total refund amount.
Exceptional Circumstances:
In the event of unforeseen circumstances or force majeure, which may lead to the cancellation of the tour by our agency, a full refund will be provided to our clients.
Contact Information:
For cancellation requests and any related inquiries, please contact our customer support team at hello@hikeinhills.com or 8750362304.
Hike in Hills aims to ensure that your experience with us is stress-free and enjoyable. We appreciate your understanding and cooperation. If you have any questions or concerns, please feel free to reach out to us.
Thank you for choosing Hike in Hills for your travel adventures!
